Privacy Policy

Last Updated: February 27, 2026

1. Introduction

Welcome to JANexus ("we," "our," or "us"), a product of Janus Amour Nexus, LLC, a Virginia limited liability company. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using JANexus, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when using JANexus:

• Marketing Website Signups: Email address when you sign up for launch notifications or early access on our website
• Account Information: Email address, password, and display name when you create an account
• Partner Profile Information: Details about your partner including their name, interests, hobbies, preferences, how they feel loved, important dates, and other characteristics you choose to share to help personalize recommendations
• User Profile Information: Information about yourself for couple-based features
• Special Occasions: Birthdays, anniversaries, and other important dates you want to remember
• Feedback and Ratings: Your ratings and feedback on AI recommendations and gifts
• Gesture Completions: Records of thoughtful gestures you complete through our micro-moments feature
• Photos: Images you upload when completing gestures or documenting date experiences, stored securely in cloud storage
• Saved Items: Date ideas and micro-moments you save to your collection
• Communications: Messages you send through our follow-up chat feature with Jan, our AI assistant
• Voice Input: If you choose to use voice-to-text input, audio is processed on your device using your operating system's built-in speech recognition. We receive only the transcribed text, not audio recordings

2.2 Information Collected Automatically

When you use our Service, we automatically collect certain information:

• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Usage Data: Features you use, actions you take, time and duration of activities, and interaction patterns
• Location Data: With your permission, precise location (GPS coordinates) for location-aware date and venue recommendations. Location is collected only when you actively request location-based features and is not stored persistently
• Device Permissions: We may request access to your device's microphone (for voice-to-text input) and location services. These permissions are optional and can be revoked at any time through your device settings
• Log Data: IP address, browser type, access times, and pages viewed

2.3 Information from Third Parties

• Authentication Providers: If you sign in using Google or Apple, we receive basic profile information from these services
• Payment Processors: Transaction confirmations (we do not store full payment card details)

3. How We Use Your Information

We use your information for the following purposes:

3.1 Core Service Functionality

• Generate personalized gift and date recommendations using AI
• Create daily micro-moment suggestions based on your partner's profile
• Track your thoughtfulness streaks and achievements
• Generate weekly relationship insights (Premium)
• Send reminders for special occasions
• Enable follow-up conversations with Jan, our AI assistant

3.2 Service Improvement

• Analyze usage patterns to improve our features
• Improve our recommendation prompts, algorithms, and feature quality (we do not use your data to train third-party AI models)
• Develop new features based on user needs
• Fix bugs and technical issues

3.3 Communications

• Send push notifications for daily gestures, streaks, and reminders
• Provide customer support
• Send important service updates
• With your consent, send promotional communications

3.4 Legal and Safety

• Comply with legal obligations
• Protect against fraud and abuse
• Enforce our Terms of Service

4. AI Processing and Data

4.1 How AI Uses Your Data

Each time you use an AI-powered feature, the following data may be sent to our AI service providers to generate personalized responses:

Your information:

• Your name and thoughtfulness preferences
• Your gesture style, effort level, and budget comfort
• Messages and prompts you send to Jan

Your partner's information:

• Name, birthday, and special dates (anniversaries, holidays)
• Personality traits, interests, and hobbies
• Food, wellness, and entertainment preferences
• Emotional dynamics and communication style
• Current life context (work situation, stress level, upcoming events)
• Relationship details (shared activities, inside jokes, living arrangement)

Activity data:

• Gesture history and your partner's reactions to past gestures
• Conversation history with Jan (for contextual responses)
• Location data (for date recommendations only)

This data is used to generate daily gesture suggestions, date ideas, conversation responses, and weekly relationship insights.

4.2 AI Service Providers

We use the following third-party AI service providers to power JANexus features. Both providers may receive the data categories listed in Section 4.1 above each time an AI feature is used:

• OpenAI — Processes your data to generate personalized gestures, date ideas, conversation responses, and relationship insights
• Anthropic (Claude) — Processes your data to generate personalized gestures, date ideas, conversation responses, and relationship insights

Data sent to these AI services:

• Includes the personal data described in Section 4.1 (your information, your partner's information, and activity data)
• Is transmitted each time you use an AI-powered feature
• Is processed according to our data processing agreements with each provider
• Is not used to train general AI models — both OpenAI and Anthropic provide API terms that exclude training on customer data
• Is subject to each provider's enterprise privacy commitments

4.3 What AI Does NOT Do

• We do not use AI to make automated decisions that significantly affect you without human oversight
• AI recommendations are suggestions only — you always control what actions to take
• We do not share your personal profile data with other users

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We work with trusted third-party service providers who assist in operating our Service:

Provider	Purpose	Data Shared
Google Firebase	Authentication, database, cloud functions	Account data, profile data, usage data
OpenAI	AI-powered features: gestures, dates, chat, insights	Personal data as described in Section 4.1
Anthropic (Claude AI)	AI-powered features: gestures, dates, chat, insights	Personal data as described in Section 4.1
RevenueCat	Subscription and billing management	User ID, purchase history, subscription status
Expo (React Native)	Push notification delivery	Device push token, notification content
Google Places API	Location-based venue search	Location coordinates, search queries
Apple/Google	App distribution, in-app purchases	Purchase data, basic analytics

5.2 Legal Requirements

We may disclose your information if required to:

• Comply with a legal obligation, court order, or legal process
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

5.3 Business Transfers

If Janus Amour Nexus, LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest
• Access Controls: Employee access to user data is restricted and logged
• Infrastructure: We use Google Cloud Platform's secure infrastructure
• Security Reviews: Regular security assessments and monitoring

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services:

• Account Data: Retained until you delete your account
• Profile Data: Retained until you delete your account or specific profiles
• Gesture History: Retained for the lifetime of your account to power insights
• Conversation History: Retained for 90 days, or longer for Premium users
• Analytics Data: Aggregated and anonymized data may be retained indefinitely

After account deletion, we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention).

8. Your Rights and Choices

8.1 Access and Portability

You can access most of your personal information directly through the app. You can also export a complete copy of your data (including profile information and photos) directly from the app settings. Alternatively, you may request a copy by contacting us.

8.2 Correction

You can update your account information and profiles directly in the app at any time.

8.3 Deletion

You can delete your account and associated data through the app settings or by contacting us. Upon deletion:

• Your account and profile data will be permanently deleted
• Your saved items and history will be removed
• Some data may be retained for legal compliance (see Section 7)

8.4 Notification Preferences

You can manage push notification preferences in the app settings or through your device settings.

8.5 Location Data

You can enable or disable location access through your device settings. Disabling location will limit location-aware date and venue recommendations.

8.6 Voice Input

You can enable or disable microphone access through your device settings. Disabling microphone access will disable voice-to-text input but will not affect other app functionality.

8.7 Marketing Communications

You can opt out of promotional emails by clicking "unsubscribe" in any marketing email or adjusting your preferences in the app.

9. Children's Privacy

JANexus is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete that information promptly. If you believe we have information from a child under 18, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where applicable.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: We do not sell personal information, so this right does not apply
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at privacy@janexus.ai.

Response Timeline

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days total), we will inform you of the reason and extension period in writing.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights:

• Legal Basis: We process your data based on consent, contract performance, legitimate interests, or legal obligations
• Right to Object: You may object to processing based on legitimate interests
• Right to Restrict: You may request restriction of processing in certain circumstances
• Data Portability: You may request your data in a machine-readable format
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time
• Supervisory Authority: You have the right to lodge a complaint with a supervisory authority

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email or in-app notification for significant changes

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Janus Amour Nexus, LLC
Email: privacy@janexus.ai
Website: https://janexus.ai

For data protection inquiries, you may also contact our Data Protection contact at the email above.